Bold action to improve service

Iggesund Paperboard is now taking bold action to improve its service. The company offers its customers a wide range of services but most important is its delivery service. Like most other paperboard manufacturers, Iggesund – and not least its customers – has suffered from delivery times that have varied considerably.

“Having a capacity utilisation rate of almost 95 per cent makes you very sensitive to fluctuations in demand, especially when that demand increases,” explains Arvid Sundblad, Vice President Sales and Marketing for Iggesund. “In the past we’ve had a number of such experiences and we don’t want either ourselves or our customers to go through that again.”

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Source: www.ins-news.com